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Research for Strategy, Intelligence and Leverage

About S.I.L Research
S.I.L Research is a full service research company. Located in Napier, Hawke’s Bay we offer both quantitative and qualitative research throughout New Zealand.
 

Our primary focus is the delivery of intelligent business research to assist organizations in making informed strategic, tactical and day to day decisions. 

 
Our research areas include the following:
 
  • Customer Satisfaction and Opinion Research

  • Business Excellence Research

  • Media Research

  • Business to Business (B2B) and Business to Consumer (B2C) Research

  • Customer Relationship Management (CRM) Research

  • Electricity Industry and Agricultural Research.

Operating a “dynamic” field force we are able to create specialized teams of researchers to undertake data collection using a wide variety of methodologies (telephone, in-depth interviews, surveys, online, focus groups etc.) to meet the specific research needs of our clients.  
 
Whether you’re looking to better understand your customers, identify improved ways to do business or research how your organisation can achieve world class status, S.I.L Research can assist you with an intelligent approach to research based problem solving. 
 

S.I.L Research is a member of the Market Research Society of New Zealand (MRSNZ). Research is undertaken to the highest possible standards and in accord with the principles detailed in the MRSNZ Code of Practice which is based on the ESOMAR Code of Conduct for Market Research

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